Modern Customer Intelligence (CI) is a wide field with many segments. Our partner SAS brings together an entire product family under its Integrated Marketing Management (IMM) unit. All members understand and complement each other well, which has many advantages: Our customers get exactly the support they need right now, and they can flexibly retrofit other modules as needed at a later date. We have made a lot of good project experience with the "Family Members" of the "Coordination and Interaction" line.