We rely on cookies to offer our services. By using our Website you permit us the use of cookies in accordance with our policy.

Independent consulting firm

Success in the digital world needs competence and experience.

Bild ist nicht verfügbar

DECADIS Control Center

Our flexible scheduler for process automation.

Bild ist nicht verfügbar

xCharts for JIRA

Create your custom charts & reports directly in JIRA

previous arrowprevious arrow
next arrownext arrow
Slider

Training

Training Partner June 20182x copy 2As an Atlassian Training Partner we don't stop at providing our customers with licenses and services. Apart from creating and delivering custom Decadis training programs, all our trainers have been officially authorized by Atlassian to deliver the official Atlassian training courses - online, onsite or at one of our training locations in Munich or Koblenz. We are proud to continuously work with Atlassian to ensure that our customers get the most up to date training experience aligned with the latest product developments.

With years of hands-on experience as consultants, substantiated by official certifications obtained directly from Atlassian, our trainers are well prepared to help you get the most out of your Atlassian tools. Try us!

If the variation of official courses doesn't reflect your specific needs, we are glad to offer custom trainings - as unique as your business needs. Needless to say the content and design of those courses are perfectly fitted for the designated target audiences, from Jira (system-) administrators to day-to-day end users. Get in touch and we'll discuss your needs!

Official Atlassian Training Course Catalogue

Jira Essentials

Description

In this course, attendees learn how JIRA is organized and gain hands-on experience working with the JIRA application by performing the most common tasks.

Attendees work through real-life scenarios using a preconfigured instance of JIRA. By logging in to JIRA as users with various job roles and JIRA roles, attendees gain an understanding of who typically performs which tasks and why. After attending this course, attendees will learn the basics of managing and tracking team issues and projects. They will return to their jobs with increased confidence and a better command of often-used JIRA features.

Duration:  3.5 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:

  • Create a JIRA issue and progress it through the workflow
  • Monitor the issue status as it flows through the workflow using search
  • Describe how issues are categorized in JIRA
  • Save a search to simplify status requests
  • Modify existing issues, changing priority and assignees
  • Update multiple issues in one operation to align with changing business requirements
  • Use versions to coordinate a product release
  • Communicate progress of project tasks using the JIRA dashboard.

Audience

This course is designed for novice or new JIRA users, product managers, project administrators, JIRA application admins, and system admins. JIRA experience or issue tracking systems is not required. This class is a prerequisite for all other JIRA courses.

Prerequisites

None

Topics

  • What is JIRA?
  • JIRA roles
  • Navigating JIRA
  • Issues Hierarchy
  • Managing Issues
  • Workflow Concepts
  • Version management

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Jira Admin Part 1: Getting up and Running

Description

Here you learn the most important tasks to set up a new JIRA instance (JIRA Software, JIRA Core or JIRA Service Desk). You get hands-on experience performing the administration tasks that are common to all three JIRA applications.

Topics include a solid introduction to the following areas of JIRA Administration: user management, global and project permissions, project roles, and the configuration of issue types, workflows, and screens. You also learn how to share project configuration by taking advantage of the power of schemes. The course includes a variety of business use cases to assist you in understanding JIRA administration, and best practices are emphasized for each topic.

Objectives

  • Configure system settings
  • Set up users and groups
  • Configure global permissions
  • Create and configure projects
  • Create issue types
  • Update workflows
  • Edit fields and screens
  • Configure project permissions and roles
  • Share project configurations

Audience

This course is designed for new JIRA administrators. This includes anyone who administers JIRA Software, JIRA Service Desk, and/or JIRA Core.

Prerequisites

  • JIRA Essentials course or equivalent experience using JIRA - you should have a basic understanding of projects, issues, issue types, and workflow
  • You should know the basics of using the JIRA application(s) you have - JIRA Software, JIRA Service Desk, and/or JIRA Core
  • Optional - Getting Started with JIRA Software course - if you use JIRA Software

Topics

  • System settings
  • User and group management
  • Configuring global permissions
  • Project creation and configuration
  • Issue types
  • Workflows
  • Fields and screens
  • Project permissions and roles
  • Sharing project configurations
  • Introduction to schemes

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Jira Admin Part 2: Taking it to the next level

Description

This course follows on from the JIRA Administration Part 1 course. It continues the same case study and goes deeper into the administration tasks covered in Part 1, focusing on JIRA Software and JIRA Core.

This course will explore more complex schemes (only permission and notification schemes were covered in Part 1), more advanced workflow configuration as well as board and sprint permissions. The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new projects and existing in progress projects. Real world examples and and best practices are emphasized.

Objectives

  • Ask stakeholders the right questions to extract the business requirements
  • Map business requirements to JIRA configurations
  • Create issue types, fields, and screens to make it easy for your teams to get their work done
  • Customize workflows to match how your teams work
  • Configure who can manage sprints and administer boards
  • Create a set of standard schemes and configurations to use for new and existing projects
  • Establish JIRA administration best practices
  • Be a JIRA Superhero!

Audience

This course is designed for new JIRA Software Administrators who administer JIRA Software and/or JIRA Core.

Prerequisites

  • JIRA Essentials
  • Getting Started with JIRA Software
  • JIRA Administration Part 1: Getting up and running

Note: If it's been a while since you attended JIRA Administration Part 1, you might want to review the materials before this class

Topics

  • Mapping your business requirements into JIRA
  • Configuring issue types, fields, screens and their associated schemes
  • Customizing workflows with conditions, validators, and post functions
  • Configuring board and sprint permissions
  • Applying configurations to new and existing projects

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Jira Admin: Getting a Service Desk up and running

Description

This course gives you a solid introduction to getting a service desk up and running using JIRA Service Desk. You'll get hands-on experience performing the most crucial configuration tasks to set up your service desk. Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, linking a knowledge base, adding participants, and automating your service desk. The course includes a variety of business use cases to assist you in understanding JIRA Service Desk administration, and best practices are emphasized for each topic.

Duration:  7 hours
Level: Introductory to intermediate

Objectives

  • Create a service desk project
  • Set up request types
  • Create queues
  • Create service level agreement (SLA) metrics
  • Link your service desk to a Confluence knowledge base
  • Add an email account
  • Brand your customer portal and global help desk
  • Add agents, customers, and other JIRA users
  • Create and customize automation rules

Audience

Anyone responsible for setting up a JIRA Service Desk project which includes:

  • JIRA Administrators
  • Service Desk Administrators
  • Service Desk Managers
  • Team Managers
  • IT Managers

Prerequisites

  • If you're solely responsible for setting up a JIRA Service Desk project, there are no prerequisites.
  • If you're also responsible for setting up JIRA company-wide, you should have completed JIRA Administration Part 1 or have equivalent experience.

Topics

  • Introduction to JIRA Service Desk
  • Creating a service desk
  • Setting up request types for your customers
  • Creating queues for your service teams
  • Creating service level agreement (SLA) metrics
  • Linking your service desk to a Confluence knowledge base
  • Adding an email address to accept email requests from your customers
  • Branding your customer portal and global help desk
  • Adding agents, customers, and other JIRA users to your service desk
  • Automating your service desk

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Getting Started with Jira Software

Description

This course teaches the basics of using JIRA Software to facilitate and manage agile software development projects. It covers the main tasks performed by the product owner, the scrum master, and the development team.

Topics include an overview of the Agile Scrum development process, as well as a solid introduction to creating and configuring a Scrum board, managing the backlog, planning and creating a sprint, and running the active sprint. It also provides an overview of the reporting capabilities of JIRA Software.

Duration:  3.5 hours
Level:  Introductory

Objectives

  • Scrum in JIRA Software
  • Describe the Scrum software development process and how it's implemented in JIRA Software
  • Creating an Agile Board
  • Create an Agile Scrum board and perform general configuration of the board
  • Managing the Backlog
  • Groom the backlog and plan the sprint
  • Prioritize issues and group them into epics and versions
  • Estimate stories and create a sprint backlog
  • Active Sprints
  • Configure the board to add columns, swimlanes, and quick filters
  • Map statuses to columns, transition stories across the board to "Done"
  • Reports
  • Identify and use appropriately the 3 most common reports for Scrum development

Audience

Agile developers, agile coaches, scrum masters, team leads, project managers, product owners. Anyone who uses JIRA Software to manage Agile development.

Prerequisites

  • JIRA Essentials or equivalent experience using JIRA
  • You should have a basic understanding of JIRA Software, including creating and transitioning issues, creating and editing basic JQL queries
  • You should have a practical knowledge of the Agile process and Scrum

Topics

  • Scrum in JIRA Software
  • Objective: Describe the Scrum software development process and how it's implemented in JIRA Software
  • Creating an Agile Board
  • Objective: Create an Agile Scrum board and perform general configuration of the board.
  • Managing the Backlog
  • Objective: Groom the backlog and plan the sprint.
  • Objective: Prioritize issues and group them into epics and versions.
  • Objective: Estimate stories and create a sprint backlog.
  • Active Sprints
  • Objective: Configure the board to add columns, swimlanes, and quick filters.
  • Objective: Map statuses to columns, transition stories across the board to "Done".
  • Reports
  • Objective: Identify and use appropriately the 3 most common reports for Scrum development.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Getting More from Jira Software

Description

This course focuses on the Agile project team. Project Managers and Product Owners learn how to turn customer feedback into a well organized backlog and how to ensure that estimation statistics are giving them the information they need.

Scrum masters and board admins learn how to configure boards to meet all project requirements, regardless of the complexity of the project. Developers learn how to use and log time against sub-tasks. The entire team experiences the benefits of JIRA Software's integration with development and collaboration tools, for the purpose of monitoring sprints and planning releases. They also learn how to maximize JIRA's reporting capabilities.

Duration:  7 hours
Level:  Intermediate

Objectives

  • Given a set of requirements, create and configure a Kanban board
  • Given a Kanban board and a set of Support requirements, use swimlanes and quick filters to implement the requirements
  • Given a set of requirements for supporting a larger scale project, create and configure boards to implement the requirements
  • Given a set of reporting requirements, select the correct JIRA Agile report for displaying appropriate data

Audience

Experienced JIRA Agile users, JIRA administrators, agile project/program managers, scrum masters, software development project owners and developers - Applies to JIRA Software.

Prerequisites

  • Getting Started with JIRA Agile/Software (or equivalent experience)
  • Basic working knowledge of JIRA Software

Topics

  • Use JIRA Agile boards to support Agile project management
  • Create and configure a board to satisfy specific business requirements
  • Use multiple boards and filters to satisfy specific user requirements
  • Support larger scale projects using JIRA Agile boards and functionality
  • Use JIRA Agile reports to inform project decisions

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Jira/Confluence Integration

Description

In this course, attendees learn how to use JIRA and Confluence together in ways that enable teams to manage projects seamlessly across the two applications.

Learn to use Confluence to define product requirements, create JIRA epics, stories, and issues and link them directly to the product requirements without ever leaving Confluence. Learn how to use JIRA reporting to create dashboards that keep your team informed on project progress and status. The course is based on a scenario which demonstrates how to manage a project, from inception to completion of a sprint, using JIRA, JIRA Agile and Confluence (Agile experience is not necessary). Note that this course is not about integrating Confluence and JIRA from a system administration context.

Duration:  3.5 hours
Level:  Introductory

Objectives

  • Use JIRA and Confluence to manage the development process
  • Manage tasks and projects using applications that they are familiar with
  • Provide project-level reporting on tasks across applications
  • Ensure that each member of the team is in touch with the development process and can work efficiently on tasks

Audience

Project managers, business analysts and developers, JIRA and Confluence application administrators, JIRA and Confluence users.

Prerequisites

JIRA Essentials and Getting Started with Confluence or equivalent

Topics

  • General project admin: versions, components, screens
  • Fields and field-itis
  • Basic workflow
  • Moving issues to a new project
  • Project admin tools including helper interfaces

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Jira Reporting and Dashboards

Description

This course is for those who are new to JIRA dashboards and reports.

You'll learn how to use JIRA's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read JIRA Agile reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of JIRA's core strengths: displaying project status visually on fully customizable dashboards.

Duration:  3.5 hours
Level:  Introductory

Objectives

  • Identify and describe the purpose of the most commonly used reports in JIRA and JIRA Agile
  • Create a dashboard, populate it with gadgets and configure the gadgets
  • Read and interpret JIRA and JIRA Agile reports
  • Create and use a wallboard
  • Create a dashboard that tracks multiple projects

Audience

Agile project managers, scrum masters, technical managers, JIRA system administrators, or anyone looking to learn more about JIRA dashboards and reporting

Prerequisites

Familiarity with JIRA Agile, JIRA Query Language (JQL), and basic JIRA functionality

Topics

  • Overview of each of the major JIRA and JIRA agile reports - the purpose of each, how to use, how to read and interpret the data
  • How to create a dashboard and populate it with gadgets
  • How to create a dashboard that tracks multiple projects
  • How to configure gadgets so they display data as you need
  • How to create and use a wallboard

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Getting More from Jira Workflows

Description

In this intermediate-level course, you'll learn advanced workflow features and best practices for configuring them. Workflow features include post-functions, conditions, validators and commonly used status and transition properties.

You'll work to find solutions to common requirements coming from real business scenarios that JIRA administrators face on a daily basis. By the end of class, you'll be able to build more effective JIRA workflows by using all available workflow features.

Duration:  4 hours
Level:  Intermediate

Objectives

  • Distinguish between the following advanced workflow features, create, implement and test each on functioning workflows: conditions, validators, post-functions, properties
  • Design workflow solutions for common business (process) requirements using the advanced workflow features mentioned above

Audience

This course is designed for new JIRA Software Administrators who administer JIRA Software and/or JIRA Core.

Prerequisites

Atlassian University's JIRA Admin Parts 1 & 2 or equivalent. You should also be comfortable with:

  • Managing users / groups / roles
  • Creating and using screens, fields, projects, issues, and schemes
  • Creating and using workflow statuses, transitions and schemes

Topics

  • Basic workflow concepts review (e.g., schemes, general terminology)
  • Modify workflows to address business requirements using conditions, validators, post-functions, properties
  • Best practice for using the following advanced workflow features (including 3rd party add-ons): conditions, validators, post-functions, properties
  • Use transition-based and status-based workflow properties (e.g., to apply status-based permissions)
  • Address complex real-world process requirements using JIRA workflows (e.g., establish an approval process)

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Getting Started with Confluence

Description

After completing this course, attendees will be able to create various types of content in Confluence. They'll be able to collaborate with co-workers to share knowledge and information in their workplace, increase access to information, and enhance their productivity.

In this introductory course, attendees will focus on how to start working successfully with Confluence. They'll learn the basics of Confluence and how to use it most effectively as they build their content and collaborate with co-workers. They'll learn how to navigate within the hierarchical content structure and will gain hands-on experience by performing many of the most common tasks in Confluence. Attendees will learn how to create and edit documents, known as pages, as well as format these documents. They'll also learn how to organize pages in Confluence's environment. Attendees will learn to add many types of media to their documents and use both basic and complex formatting tools to create robust content. They'll also learn the basics of using blueprints and macros. Attendees will learn how to use Confluence not just as a repository of content, but also as a collaborative working environment where information is shared through Confluence's social network features.

Duration:  3.5 hours
Level:  Introductory

Objectives

  • Navigate inside of Confluence’s hierarchical environment
  • Create, edit and format documents in Confluence
  • Create great looking content using formatting tools
  • Work collaboratively with co-workers inside of Confluence
  • Use Confluence’s social network features such as like, share, and comment
  • Link documents to content inside and outside of the Confluence environment
  • Use macros to create robust content

Audience

All Confluence users.

Prerequisites

None

Topics

  • Navigation
  • Spaces
  • Pages and blogs
  • Blueprints
  • Social network features
  • Content formatting
  • Links
  • Macros

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Getting More from Confluence

Description

In this course, attendees will learn to complete advanced user and space administration tasks that help them succeed when implementing a Confluence environment in their organization. As a continuation of “Getting Started with Confluence,” attendees learn power user features.

They explore how to create and configure spaces, including the space’s look and feel. As part of the space administration process, they learn how to manage users and permissions within a space. Attendees explore macros and work with add-ons, including Confluence Questions, Confluence Team Calendars, and Gliffy, as a way to create rich content in Confluence. Attendees will work with the product requirements blueprint and learn how to create a link to a JIRA issue. They also get hands-on experience modifying a blueprint. Using the advanced features covered in this course, attendees will be able to use Confluence to its fullest extent. They’ll be ready to act as a resource within their organization during the Confluence adoption phase and beyond, as team members create content and collaborate with co-workers!

Duration:  3.5 hours
Level:  Introductory

Objectives

  • Work with macros and add-ons - Create, edit, and sort data in tables
  • Use and modify blueprints and templates
  • Use advanced content creation tools
  • Set up users and permissions
  • Create and configure spaces
  • Configure global settings
  • Install macros and add-ons

Audience

Individuals who have completed “Getting Started with Confluence” or have equivalent experience working with Confluence.

Prerequisites

Individuals who have completed “Getting Started with Confluence” or have equivalent experience working with Confluence.

Topics

  • Advanced content creation
  • Spaces and personal spaces
  • Macros and add-ons
  • Space and space administration
  • Configuration options
  • Users
  • Permissions

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review the Technical FAQ sections page here.

Contact us and request a training session